Extended Massage Time - 15mins

Spa Policy/Booking Terms:

• Please be advised that appointments are subject to availability.
• If you have made a deposit, partial or full payment and the booking is cancelled – the payment can be taken as a gift voucher if the correct cancellation terms are met.
• Refunds have a R50 admin fee. (Gift Vouchers are valid for 3 years)
• You may cancel your booking by giving us written notice via email. In the event that the booking is cancelled, a reasonable cancellation charge will be levied as follows:
  • 2 Days Prior to the date of the booking: 50% cancellation fee.
  • 1 Day Prior to the date of the booking or on the day cancellation (no shows included): 100% cancellation fee.
• Please note that the Hotel is a separate entity. You will be subject to the Hotel's Terms & Conditions for all reservations booked by Fleur De Lis Spa on your behalf.
• Any meals ordered, which are not part of your treatment, must be settled directly with the hotel.
• Kindly note that bookings on weekends, public holidays, or peak seasons will require a deposit.
• All bookings which are longer than 2 hours, or bookings for 3 or more people, will require a deposit.
• Please note that late arrivals will be billed in full whilst reduced treatment time will apply.

For more information visit our: Terms & Conditions.

Spa Durban Loyalty Rewards: Join our Loyalty Programme and enjoy exclusive spa benefits!

• Earn Spa Points: Earn 1 point for every R1 spent on qualifying spa treatments.
• Complimentary Spa Treatments: Redeem your points for FREE relaxing spa treatments
• Birthday Spa Love: Enjoy 25% OFF qualifying spa treatments and packages with your birthday coupon!

Loyalty Terms & Conditions apply. All benefits are subject to availability and their individual terms.