Please note that standard vouchers are valid for 3 years from the date of purchase (excludes overnight/accommodation vouchers).There is no rand value for treatments or packages on our vouchers. The voucher holder will therefore be responsible for any difference where our price for the respective treatment or package has increased.
Please note that overnight/accommodation vouchers are valid at the price advertised, until the end date advertised. If you purchase a voucher and the price increases, you will be required to pay the difference.
All Gift Vouchers can be redeemed at all Branches. However, Specific Treatments/Packages are only available at specific branches & specific days of the week. Please contact us directly for these treatments.
Keep in mind that gift vouchers are not redeemable during peak seasons, public holidays or long weekends.
Gift Vouchers are not redeemable for cash.
Vouchers are the sole responsibility of the holder, we cannot replace misplaced vouchers.
All bookings are subject to availability, the holder must please contact us to make a booking.
Gift vouchers must be redeemed at one visit & may not be split, transferred or carried over.
Please note that voucher bookings which have been cancelled more than twice will result in the voucher been invalid.