Spa Durban Loyalty Cards

Benefit 1: Spa Discounts

  • Receive 5% Off our Spa Treatment Menu

Benefit 2: SpaBacks

  • Cash Back Coupons, SpaBacks Can Be Used to Discount any Treatment or Product Any Day of the Week
  • Earn SpaBacks with Every Treatment/Product & Earn Extra when you Visit The Royal Hotel.
  • Earn Double Spa Backs Every Monday & on Double SpaBacks Days
  • Your SpaBacks Balance is Displayed on your Purchase Receipt & SpaBacks Do Not Expire.

Benefit 3: Spa Points

  • Points Gives You Complimentary Spa Treatments (Rewards/Coupons)
  • Earn Points with Every Treatment/Product/Voucher-R1=1 Point
  • Points Continue to Grow until You’re Ready to Claim a Reward/Coupon. Even if You Redeem SpaBacks, Your Points Continue to Grow
  • You will Receive an Email Detailing Points Earned and Treatments (Rewards/Coupons) Unlocked
  • Earn Extra Points By Referring Family & Friends

Benefit 4 : Spa Love Coupons

Just Because we love & Appreciate You

  • Receive a Special Treat from us on your Birthday-Add your Birthday To Your Profile on Facebook or on the Check Rewards Tab
  • Receive Monthly “Add-on” Complimentary Treatments

Benefit 5 : Spa Midweek Benefits

  • Monday - Earn DOUBLE Spa Cash Back with Every Purchase!
  • Tuesday- Treatment Deal: Get 3 for 2 (On Selected Packages-ie Pay for 2ppl, Bring in 3ppl) Product Deal: Buy any 3 Products & Cheapest is Free (Excludes Supplements)
  • Wednesday - 20% Off on all Facials, Facial Peels, Hand & Foot Treatments, Manicure & Pedicure.
  • Thursday- Book Your Appointment for a Thursday and Spin the Wheel to Win a THANK YOU Treat from Spa Durban!
  • Monday to Friday 8am to 10am- Earn Double Cash Back on our 7 Morning Packages.

We Appreciate Your Frequency more than the Amount You Spend, The More Often You Visit us the Better the Spa Love Coupons & Rewards…

Loyalty Terms and Conditions-General
  • Kindly note that all benefits are valid only after your first visit.
  • Benefits are only awarded to profiles with valid email addresses.
  • Each coupon is on valid according to its specified terms.
  • Benefits are subject to change without prior notice from the spa.
  • Only one loyalty benefit to be redeemed per visit.


Loyalty Terms and Conditions- Spa Points

  • Loyalty coupons are valid Monday to Thursday, excludes peak seasons & public holidays.
  • All coupons are subject to availability.
  • Please note that coupon treatments cannot be altered or split.


Loyalty Terms and Conditions- Referral Benefit

  • Kindly note that referrals must be done via the referral link on the clients profile
  • The referred person must be a new customer with no existing profile or visits.
  • The complimentary 3000 points will be awarded after the referred person makes their first purchase at the spa.
  • Kindly note that this is automatic process and points cannot be added manually if a client does not follow the referral link.


Loyalty Terms and Conditions- Birthday Benefit

  • Birthday coupons are only awarded to active loyalty profiles.
  • In order to qualify for birthday coupons, you must log onto your profile on our website & fill in your birthday.
  • The Birthday coupon 25% Off Coupon is valid for 3 months upon receiving the coupon.
  • Please note that this coupon is valid for one use only.
  • Please note that this coupon is valid for only 1 or 2 people. When booking for 2, both to attend on the same day & time.
  • When you book for a single person; the 25% is deducted off the entire invoice, products included.
  • When you book for a couple; the 25% is deducted off 1 couple’s treatment & any add-on that the couple has.
  • Not applicable to group bookings.
  • Kindly note that accommodation and buffet packages are not included.
  • Valid 7 days a week.
  • Birthday coupons can be used to purchase a gift voucher but are subject to all standard birthday terms


Loyalty Terms and Conditions- Midweek Tuesday Benefit - 3 for 2

  • Valid for the promotion day only.
  • 3 for 2 is given on 2 pre selected packages ie pay for 2 people & bring in 3 people.
  • 3 People to be treated in 1 spa treatment room.
  • 3 for 2 on products- Excludes all Supplements


Loyalty Terms and Conditions- Midweek Wednesday Benefit - 20% Off

  • Valid for the promotion day only.
  • Kindly note 20% OFF applies to pricelist items only, excludes packages and add ons.


Loyalty Terms and Conditions- Midweek Thursday Benefit -Spin to Win/Spin the Wheel

  • Valid for the promotion day only - if an appointment is moved the complimentary treatment does not apply anymore. .
  • Invoiced treatment and the complimentary treatment must be done on the same day. No complimentary treatments will be carried over to another visit.
  • Only valid when paying cash, card or EFT.
  • Spin the Wheel does not apply to voucher bookings.
  • Valid when booking Spa Packages only - excludes waxing.
  • Excludes Holidays and Peak Seasons.
  • Please note that this does not apply to daily or weekly specials which are already discounted or have Free add-ons.


    We Look Forward to Spoiling you Soon!

    View My Loyalty Rewards