Spa Durban Loyalty Cards
Benefit 1: Spa Discounts
- Receive 5% Off our Spa Treatment Menu
Benefit 2: SpaBacks
- Cash Back Coupons, SpaBacks Can Be Used to Discount any Treatment or Product Any Day of the Week
- Earn SpaBacks with Every Treatment/Product & Earn Extra when you Visit The Royal Hotel.
- Earn Double Spa Backs Every Monday & on Double SpaBacks Days
- Your SpaBacks Balance is Displayed on your Purchase Receipt & SpaBacks Do Not Expire.
Benefit 3: Spa Points
- Points Gives You Complimentary Spa Treatments (Rewards/Coupons)
- Earn Points with Every Treatment/Product/Voucher-R1=1 Point
- Points Continue to Grow until You’re Ready to Claim a Reward/Coupon. Even if You Redeem SpaBacks, Your Points Continue to Grow
- You will Receive an Email Detailing Points Earned and Treatments (Rewards/Coupons) Unlocked
- Earn Extra Points By Referring Family & Friends
Benefit 4 : Spa Love Coupons
Just Because we love & Appreciate You
- Receive a Special Treat from us on your Birthday-Add your Birthday To Your Profile on Facebook or on the Check Rewards Tab
- Receive Monthly “Add-on” Complimentary Treatments
Benefit 5 : Spa Midweek Benefits
- Monday - Earn DOUBLE Spa Cash Back with Every Purchase!
- Tuesday- Treatment Deal: Get 3 for 2 (On Selected Packages-ie Pay for 2ppl, Bring in 3ppl) Product Deal: Buy any 3 Products & Cheapest is Free (Excludes Supplements)
- Wednesday - 20% Off on all Facials, Facial Peels, Hand & Foot Treatments, Manicure & Pedicure.
- Thursday- Book Your Appointment for a Thursday and Spin the Wheel to Win a THANK YOU Treat from Spa Durban!
- Monday to Friday 8am to 10am- Earn Double Cash Back on our 7 Morning Packages.
We Appreciate Your Frequency more than the Amount You Spend, The More Often You Visit us the Better the Spa Love Coupons & Rewards…
Loyalty Terms and Conditions-General
- Kindly note that all benefits are valid only after your first visit.
- Benefits are only awarded to profiles with valid email addresses.
- Each coupon is on valid according to its specified terms.
- Benefits are subject to change without prior notice from the spa.
- Only one loyalty benefit to be redeemed per visit.
Loyalty Terms and Conditions- Spa Points
- Loyalty coupons are valid Monday to Thursday, excludes peak seasons & public holidays.
- All coupons are subject to availability.
- Please note that coupon treatments cannot be altered or split.
Loyalty Terms and Conditions- Referral Benefit
- Kindly note that referrals must be done via the referral link on the clients profile, the profile used to refer, must have a sales history & be an active loyalty profile with spend.
- The referred person must be a new customer with no existing profile or visits.
- The complimentary 3000 points will be awarded after the referred person makes their first purchase, at the spa, for any spa package.
- Kindly note that this is automatic process and points cannot be added manually if a client does not follow the referral link.
Loyalty Terms and Conditions- Birthday Benefit
- Birthday coupons are only awarded to active loyalty profiles.
- In order to qualify for birthday coupons, you must log onto your profile on our website & fill in your birthday.
- The Birthday coupon 25% Off Coupon is valid for 3 months upon receiving the coupon.
- Please note that this coupon is valid for one use only.
- Please note that this coupon is valid for only 1 or 2 people. When booking for 2, both to attend on the same day & time.
- When you book for a single person; the 25% is deducted off the entire invoice, products included.
- When you book for a couple; the 25% is deducted off 1 couple’s treatment & any add-on that the couple has.
- Not applicable to group bookings.
- Kindly note that accommodation and buffet packages are not included.
- Valid 7 days a week.
- Birthday coupons can be used to purchase a gift voucher but are subject to all standard birthday terms
Loyalty Terms and Conditions- Midweek Tuesday Benefit - 3 for 2
- Valid for the promotion day only.
- 3 for 2 is given on 2 pre selected packages ie pay for 2 people & bring in 3 people.
- 3 People to be treated in 1 spa treatment room.
- 3 for 2 on products- Excludes all Supplements
Loyalty Terms and Conditions- Midweek Wednesday Benefit - 20% Off
- Valid for the promotion day only.
- Kindly note 20% OFF applies to pricelist items only, excludes packages and add ons.
Loyalty Terms and Conditions- Midweek Thursday Benefit -Spin to Win/Spin the Wheel
- Valid for the promotion day only - if an appointment is moved the complimentary treatment does not apply anymore. .
- Invoiced treatment and the complimentary treatment must be done on the same day. No complimentary treatments will be carried over to another visit.
- Only valid when paying cash, card or EFT.
- Spin the Wheel does not apply to voucher bookings.
- Valid when booking Spa Packages only - excludes waxing.
- Excludes Holidays and Peak Seasons.
- Please note that this does not apply to daily or weekly specials which are already discounted or have Free add-ons.